Frequently Asked Questions

Core Technology + Matching Logic

How does BEKhealth identify protocol-eligible patients from EHR data?

BEKhealth applies protocol-specific logic to both structured and unstructured EHR data using AI and clinical NLP, then validates results through human clinical QA. This allows eligibility to be determined using real medical context rather than keyword matching or surface-level data extraction.

How does BEKhealth use unstructured clinical notes in patient identification?

BEKhealth interprets physician notes, reports, and free-text documentation using clinical language models and medical ontologies, transforming unstructured data into structured eligibility signals that can be used for feasibility, recruitment, and cohort building.

How does BEKplatform prevent false positives in AI-generated patient matching?

BEKplatform combines AI interpretation with human-in-the-loop clinical review, protocol logic validation, and structured quality assurance processes to ensure that patients flagged as eligible meet true clinical criteria, not just surface-level matches.

How does BEKhealth differ from fully automated AI platforms?

BEKhealth does not rely on fully autonomous automation. It combines AI interpretation with clinical QA, site governance, and controlled workflows to ensure accuracy, trust, and regulatory alignment.

What EMRs does BEKhealth support, and how complex is integration?

BEKhealth supports all major EMRs, including Epic, Oracle Cerner, MEDITECH, NextGen, and others. Integrations follow established interfaces and are designed to minimize IT burden. A full list of supported EMRs can be found here.

Privacy, Compliance + Governance

How does BEKhealth protect patient privacy when using AI?

BEKhealth’s AI is completely contained within your organization and never leaves the four walls. We enforce privacy through purpose-driven data extraction, expert-determined de-identification, site-level data segregation, enterprise encryption, and role-based access controls. Identifiable data is only used when explicitly required for approved workflows. 

How does de-identification work in BEKhealth’s platform?

Data is de-identified using expert determination methodologies that remove direct identifiers and reduce re-identification risk while preserving clinical utility for research, feasibility, and real-world evidence generation.

How does BEKhealth stay HIPAA-compliant while using AI?

BEKhealth enforces HIPAA compliance through purpose-driven data extraction, expert-determined de-identification, site-level data segregation, enterprise-grade encryption, and role-based access controls. AI is used within these safeguards to support research without exposing patient identity.

How does BEKhealth support regulatory compliance in clinical research?

BEKhealth embeds compliance into system design through HIPAA-aligned architecture, data governance controls, audit trails, access management, and structured onboarding processes with BAAs and DUAs.

How does BEKhealth ensure research sites maintain control over their data?

BEKhealth is designed so research sites retain ownership and control over their data. Patient data originates from the site’s own EMR and is accessed only for explicitly agreed-upon purposes, including approved real-world data initiatives, with all use governed by site agreements and compliance requirements.

Does BEKhealth require sharing identifiable patient data?

Identifiable data is used when contractually required for site-approved workflows, such as trial recruitment, and is technically enforced based on the approved use case.

For feasibility and real-world data use cases, BEKhealth works with de-identified data.

Workflow Impact + Human Oversight

How does BEKhealth reduce manual chart review without losing accuracy?

BEKhealth reduces manual chart review by interpreting patient records before coordinators open a chart. The platform analyzes structured EMR data and unstructured clinical documentation to pre-filter patients who appear aligned with protocol criteria.

Rather than replacing human review, BEKhealth narrows the patient pool and organizes relevant clinical context so chart review becomes a focused validation step. Clinical quality review ensures accuracy is maintained while significantly reducing time spent reviewing non-eligible patients.

What happens when BEKhealth's AI is uncertain about a patient record?

When AI cannot confidently interpret a patient record, it is flagged for review rather than assumed eligible. The platform highlights areas of uncertainty and routes the record for clinical quality or coordinator validation, ensuring final decisions are based on documented evidence and human review.

Why is human oversight still necessary in AI-driven patient identification?

Clinical data contains ambiguity, nuance, and context that cannot always be resolved algorithmically. Human oversight ensures that AI supports decision-making without replacing clinical judgment.

Feasibility + Outcomes

How does BEKhealth improve feasibility accuracy?

BEKplatform analyzes your site’s own EMR data, including structured fields and unstructured clinical notes, to assess how well protocol criteria align with patients you actually have. AI and clinical review interpret existing documentation, capturing diagnoses, treatments, labs, and clinical context that coded data alone often misses.

This produces feasibility insights grounded in documented patient records, reducing overestimation and improving confidence in enrollment projections before a study is activated.

How does BEKhealth help reduce screen failures?

By applying protocol logic earlier and more accurately, BEKhealth helps identify patients who truly meet criteria—reducing late-stage disqualifications that lead to screen failures.